CHAZM Values
Our business objectives, decisions and behaviors are guided by a great book! The Four Agreements: A Practical Guide to Personal Freedom, by Don Miguel Ruiz presents a framework the personal behavior, but these principals guide all we do in our business relationships as well.
Be Impeccable with your Word
Honesty. Integrity. CHAZM is endeavors to always give our clients the real story. We certainly do all we can to avoid mistakes, but when we make them, we own them, and work hard, not only to correct and learn, but to make sure our clients are informed of any impacts.
Of course, CHAZM is in business to make money. But, we will bring value to you, our customers, that is commensurate to your costs. We are in this for the long term, and fully understand that you will not come back, if you feel like you overpaid for our services, or that you did not get what we promised. We aim to always overdeliver!
Don’t Take things Personally
We bring passion to our work! This is not just a job to us — we want to feel like we are doing good work, and doing good! That being said, we realize there will occasionally be differences of opinion, and potentially, even raised voices. CHAZM strives to always be “professional”, and keep in mind that our clients, and our staff, all have the best intentions in mind. We will work through any conflict, to turn this into constructive growth and success!
Don’t Make Assumptions
We are passionate about communication! If we have questions about what you need, we will ask. There is value in formality, such as Statements of Work, but throughout the course of the project, we will use tools like Slack, to maintain open channels of communication. We realize that it does no one any good if we build something you don’t need!
And, you our client, will always know our status! Transparency drives accountability! We want you to always feel confident in our progress towards your critical business needs.
Always Do your Best
Hard work comes easy for CHAZM! We have had success by being committed and always putting in our best efforts! We focus on working hard for our clients — as well as working smart! We honestly feel great if we wear you out, just watching us work!
Dean F Miller, Ph.D., President
Dean is a proven leader, with years of experience, across all disciplines within a wide variety of Technology / IT companies. He has led small teams and large teams, in companies from start up, to multinational. He has performed roles from test automation to CEO. He knows firsthand that Leadership, People, and Process are all vital, yet none can function if out of balance with the others.